Grill'd: History, Key Facts and Reviews
Grill'd is an Australian burger chain that sells itself on healthier burgers, with grass-fed beef and lamb and no artificial additives. Simon Crowe opened the first restaurant on Glenferrie Road in Hawthorn, Melbourne, on March 2, 2004. On October 20, 2026, its official restaurant list showed 181 locations: 180 in Australia and one in Seminyak, Bali. The company is still led by its founder and headquartered in Melbourne.
History of Grill'd
2004: a marketer’s burger bar in Hawthorn
Grill’d started as one burger restaurant at 754 Glenferrie Road in Hawthorn, a Melbourne suburb, on March 2, 2004 (Wikipedia, Crumbwire). Its founder, Simon Crowe, came from marketing: he had worked for Procter & Gamble and as an international brand manager at Foster’s, which he left in September 2003. Working abroad, he had watched the burger market grow in the UK, New Zealand and the United States (Dynamic Business). He opened with two chefs and two business partners and a simple pitch: a “healthy burger” made to order.
2008-2016: from 9 restaurants to a national chain
Grill’d grew slowly at first, then spread across the east coast. In September 2008 it had nine restaurants, three of them franchised, and its first Queensland site was on the way; Crowe saw New South Wales as the step that would make it a national brand. In 2010 all its beef and lamb became grass-fed and free range, and in 2016 its chicken switched to RSPCA-approved suppliers. In 2011 it launched Local Matters: customers get a token with each order and drop it in a jar for one of three local groups, and each restaurant shares $500 among them every month. The program says it has given away more than $7 million since then (Grill’d).
2019-2024: Bali, drive-throughs and halal
Between 2019 and 2024 Grill’d opened abroad for the first time and tested new formats. It opened in Seminyak, Bali, in December 2019, the same year it added the plant-based Impossible burger. Blacktown, in Sydney’s west, became its first halal-certified restaurant in May 2023, and the first drive-through opened at Mount Ommaney, Queensland, in June 2023. A second followed at Chadstone, Victoria, in 2024, the year the chain turned 20 (Wikipedia).
2025-2026: the 175th restaurant and supermarket patties
Grill’d now has restaurants in every Australian state and territory. It opened its 175th restaurant at Barangaroo, in the Sydney CBD, on October 2, 2025, and gave away 754 burgers, a nod to the Hawthorn street number. The same year its patties went on sale in Coles supermarkets. Our guides to Grill’d in Sydney and Grill’d in Canberra list every address. In June 2026 the ACCC took the chain to court over its “Tree Day Tuesday” donation claims; the case is ongoing. On October 20, 2026, its official list counted 181 restaurants (Grill’d).
Key dates
- 2004: Simon Crowe opens the first Grill’d at 754 Glenferrie Road, Hawthorn, on March 2.
- 2008: nine restaurants in September, three of them franchised.
- 2010: all beef and lamb become grass-fed and free range.
- 2011: launch of the Local Matters community program.
- 2019: first restaurant outside Australia, in Seminyak, Bali, in December.
- 2023: first drive-through, at Mount Ommaney in Queensland.
- 2025: 175th restaurant opens at Barangaroo, Sydney, on October 2.
Grill'd in figures
Grill'd had 181 restaurants in 2 countries as of October 2026.
- Founded
- 2004
Restaurants in its main countries
- Australia180
- Indonesia1
Sources: grilld.com.au (October 2026)
Identity card
- Founded
- 2004, Melbourne
- Founders
- Simon Crowe
- Country of origin
- Australia
- Headquarters
- Melbourne, Australia
- Signature burger
- Simply Grill'd
- Official website
- grilld.com.au
- Wikipedia
- Grill'd
Present in 2 countries
- Australia
- Indonesia
Grill'd customer reviews
Reviews of its restaurants
average of 10 restaurants in Sydney, 8,429 reviews, checked on October 20, 2026
Trustpilot
Reviews of the brand
No page for this brand
Google reviews of Grill'd restaurants in Sydney praise juicy, well-filled burgers, sweet potato and zucchini chips, the light Healthy Fried Chicken burger, friendly staff and clean dining rooms. The complaints vary from one restaurant to the next: wrong orders, cold food or dry burgers, rude service at times, long waits at peak hours and over-toasted gluten-free buns. Several reviewers also point out that delivery costs noticeably more than picking up the same order.
Our articles about Grill'd
Grill'd Sydney: 25 Restaurants, Menu and Prices
All 25 Grill'd restaurants in Sydney: addresses, Saturday hours, menu prices in A$, diner ratings and which CBD branch to pick.
Grill'd Canberra: All 5 Restaurants, Menu, Prices and Reviews
Addresses, hours, AUD prices and diner ratings for all 5 Grill'd restaurants in the ACT, checked against the official pages on 8 October 2026.

