Five Guys Richmond VA: Locations, Prices, Reviews

Five Guys lists 4 restaurants under Richmond, VA: West Broad Shoppes - Richmond VCU (931 West Broad Street), Forest Hill (7017 Forest Hill Ave.), Willow Lawn (1601 Willow Lawn Dr) and Laburnum Station (4450 S. Laburnum Ave). If you only pick one, go to Five Guys Richmond VCU at 931 West Broad Street, Richmond, VA 23220 (804-359-0059): it is on the VCU campus, the GRTC Pulse runs past it on Broad Street, and it is one of only 2 inside city limits. Driving? Willow Lawn edges it on Google, 4.4 against 4.2, and it is the only one with curbside pickup. Reviewers praise hot, fresh burgers and generous fries. The complaint that keeps coming back is price. One warning: this guide covers Richmond, Virginia, not the Five Guys in Richmond, London.

Map of the 4 Five Guys locations in Richmond, VA. The marker shows the VCU location at 931 West Broad Street, Richmond, VA 23220. The other three are Forest Hill at 7017 Forest Hill Ave. (Stratford Hills, Southside), Willow Lawn at 1601 Willow Lawn Dr (West End) and Laburnum Station at 4450 S. Laburnum Ave (East End). (Map: OpenStreetMap contributors, ODbL, https://www.openstreetmap.org/copyright)

Five Guys Richmond VA at a glance

All 4 Five Guys restaurants in Richmond offer dine-in, takeout and delivery, so the choice comes down to your part of town. I checked every address, phone number and service against the official Five Guys store pages on October 26, 2026 (official Richmond directory).

Five Guys Richmond VA locations compared: address, phone and services for all 4 restaurants, from the official Five Guys store pages checked on October 26, 2026.

Five Guys Richmond VA locations compared: address, phone and services for VCU (804-359-0059), Forest Hill (804-332-5062), Willow Lawn (804-282-5595, the only one with curbside pickup) and Laburnum Station (804-226-1370). Checked against the official store pages on October 26, 2026. (Table: Burger Breton, CC BY 4.0; sources: official Five Guys store pages (checked October 26, 2026))

A note on city limits: only the VCU and Forest Hill restaurants are confirmed inside the City of Richmond, according to Richmond BizSense. Willow Lawn and Laburnum Station have Richmond mailing addresses but belong to the wider metro area. So, strictly, that’s 2 restaurants in the city and 2 just outside it.

Five Guys near VCU: 931 West Broad Street

The Five Guys closest to VCU is West Broad Shoppes - Richmond VCU, at 931 West Broad Street, Richmond, VA 23220, on the VCU campus. Its official page lists dine-in, takeout, delivery and online ordering (Five Guys Richmond VCU). If the page doesn’t answer your question, call 804-359-0059.

Until Forest Hill opened, it was the only Five Guys inside city limits. When the chain announced Forest Hill in October 2019, BizSense called the new restaurant the second in the city, after the one at 931 W. Broad St. I could not confirm the year the VCU location opened.

Getting there without a car is easy. The GRTC Pulse, Richmond’s bus rapid transit line, runs along Broad Street, with stations including VCU & VUU (Broad and Shafer), Allison Street and Arts District (Broad and Adams) (GRTC Pulse). I haven’t checked which station is closest to the door, so look at the GRTC map before you ride.

A GRTC Pulse bus on West Broad Street at North Arthur Ashe Boulevard, Richmond, VA, in May 2019. The rapid bus line runs along Broad Street and stops near the Five Guys at 931 West Broad Street by VCU, about a mile east of this corner. The restaurant is not in the photo. (Photo: Quidster4040, CC BY-SA 4.0, https://commons.wikimedia.org/wiki/File:GRTC\_Pulse\_2019-05-11.jpeg (1440×1080))

Five Guys Forest Hill Ave: the Southside option

Five Guys Forest Hill, at 7017 Forest Hill Ave., Suite C, Richmond, VA 23225, is the Southside location, in the Shops at Stratford Hills. It offers dine-in, takeout and delivery (official page), and the phone number is 804-332-5062.

This location is a comeback. In October 2019, Richmond BizSense reported that Five Guys was taking over about 2,700 square feet left by Starbucks in the Stratford Hills center, anchored by Publix and Target (Richmond BizSense). The chain had been one of the center’s first tenants. At the time, it was set to be the only Five Guys in Southside. The exact opening date at 7017 is not confirmed.

Watch out for old listings. TripAdvisor still shows a historic Forest Hill page at 7037B Forest Hill Ave. The current address on the official store page is 7017.

Five Guys Willow Lawn and Laburnum Station

Willow Lawn is the West End pick and has the highest Google rating of the four. Laburnum Station covers the East End. Both have Richmond mailing addresses but sit outside city limits.

• Willow Lawn (1601 Willow Lawn Dr, 804-282-5595): dine-in, takeout, curbside pickup and delivery (official page). It is the only Richmond location that lists curbside pickup. The GRTC Pulse has a Willow Lawn station at the west end of the line (GRTC).
• Laburnum Station (4450 S. Laburnum Ave, Suite A, 804-226-1370): dine-in, takeout and delivery (official page).

A GRTC Pulse bus pulling into Willow Lawn station, the western end of the line, on opening day in June 2018. Five Guys Willow Lawn at 1601 Willow Lawn Dr, Richmond, VA, is a short walk from this West End stop. The restaurant is not in the photo. (Photo: Quidster4040, CC BY 4.0, https://commons.wikimedia.org/wiki/File:Willow\_Lawn\_GRTC\_Pulse\_station.jpg (960×720))

Willow Lawn also has local ownership history. In February 2014, the Bowers family, former Wendy’s franchisees from Ohio, paid $2.1 million for the Five Guys franchises at Willow Lawn and Innsbrook (10841 W. Broad St.), with development rights in the region (Richmond BizSense). Innsbrook is not on the chain’s Richmond page today, so I left it out of this guide.

Five Guys Richmond hours

I could not verify the hours of any Richmond Five Guys from an official source, so call before you go. The official pages I could access didn’t show hours, and third-party listings cover only VCU and Willow Lawn. I’d rather send you to the phone than print a schedule that might be wrong: every number is in the table above.

Five Guys Richmond menu: what to order

All 4 Richmond locations serve the standard US Five Guys menu. I found no Richmond-only item. The official menu lists burgers, hot dogs, sandwiches, fries, shakes and drinks (fiveguys.com/menu):

• Burgers: built to order with free toppings.
• Hot dogs: all-beef, split down the middle and grilled.
• Sandwiches: BLT, grilled cheese and veggie sandwich.
• Fries: Five Guys style or Cajun style, cooked in refined peanut oil.
• Shakes: a vanilla base with mix-ins of your choice.
• Drinks: Coca-Cola and Dr Pepper.

The Richmond store pages repeat the chain’s own claims: more than 250,000 ways to build a burger, more than 1,000 milkshake combinations, fresh beef with no freezers on site, fries cooked twice in 100% peanut oil and free peanuts while you wait (Richmond VCU page).

With one order to place, I’d get a Bacon Cheeseburger, one regular Cajun fries for two and a shake. I’d skip the hot dog: at $9.11 to $12.83 on the Allmenus listing below, it costs as much as a Little Hamburger, and it isn’t why people come here. To rehearse at home, start with my colleague Julia’s copycats: the Five Guys cheeseburger copycat, the Five Guys bacon cheeseburger at home and the single-patty Little Hamburger copycat.

Five Guys Richmond menu: a Five Guys cheeseburger with two patties and melted American cheese on a sesame bun, served on the chain’s foil. Illustrative photo taken at a Five Guys in Metairie, Louisiana, in 2011, not in Richmond. (Photo: Tiffany Bailey, CC BY 2.0, https://commons.wikimedia.org/wiki/File:Five\_Guys\_(6020588068).jpg (3008×2000))

How much does Five Guys cost in Richmond?

Expect roughly $19 or more before tax and tip for a burger, fries and a drink at Five Guys in Richmond. That figure comes from third-party menu listings that are probably marked up for delivery. Five Guys publishes no in-store prices, so read these as a ceiling, not a menu.

Here is what Allmenus lists for the VCU location at 931 W Broad St (Allmenus). The listing is undated.

Five Guys Richmond VCU prices as listed by Allmenus (date of listing unknown, likely delivery prices), seen on October 26, 2026. Sales tax and tip not included.

Five Guys Richmond VCU prices as listed by Allmenus: burgers $9.11 to $17.03, hot dogs $9.11 to $12.83, fries $6.95 to $10.67, milkshake $8.39. The listing is undated and probably shows delivery prices. Sales tax and tip are not included. Seen on October 26, 2026. (Table: Burger Breton, CC BY 4.0; source: Allmenus (undated listing, checked October 26, 2026))

On that listing, a Little Hamburger, the cheapest fries and a bottled drink add up to $19.05. A Bacon Cheeseburger alone is $17.03. For the real price at your counter, build the order in the official Five Guys online ordering, pick your location and check the total before paying.

How much does Five Guys cost in Richmond? Lowest and highest Allmenus prices per category at 931 W Broad St, from a $9.11 Little Hamburger to a $17.03 Bacon Cheeseburger. A Little Hamburger, the cheapest fries and a bottled drink come to $19.05 before tax and tip. Probably delivery prices, checked October 26, 2026. (Chart: Burger Breton, CC BY 4.0, data from Allmenus (undated, checked October 26, 2026), rendered with QuickChart)

Five Guys Richmond reviews: what diners say

Willow Lawn has the highest Google rating of the four, 4.4/5 from 890 reviews, though TripAdvisor gives it only 3.5/5 from 14. VCU reviews are more divided: praise for fresh food and careful staff, complaints about price. I found no ratings for Forest Hill or Laburnum Station.

Five Guys Richmond VA ratings by location and platform, checked on October 26, 2026. Third-party data; Google and TripAdvisor figures come from Wanderlog and search snippets, not from the platforms directly.

Five Guys Richmond VA ratings by location and platform: Willow Lawn 4.4/5 on Google (890 reviews) and 3.5/5 on TripAdvisor (14); VCU 4.2/5 on Google (512), 4.1/5 on TripAdvisor (89) and 3.8/5 on Restaurantji (172). Checked October 26, 2026 via Wanderlog, Restaurantji and search snippets. (Table: Burger Breton, CC BY 4.0; sources: Wanderlog, Restaurantji and TripAdvisor/Google search snippets (checked October 26, 2026))

Five Guys Richmond reviews compared: Willow Lawn leads with 4.4/5 on Google from 890 reviews. VCU ranges from 3.8/5 on Restaurantji to 4.2/5 on Google. Review counts are in brackets. No ratings were found for Forest Hill or Laburnum Station. Data checked October 26, 2026. (Chart: Burger Breton, CC BY 4.0, data from Wanderlog, Restaurantji and TripAdvisor/Google search snippets (October 26, 2026), rendered with QuickChart)

Willow Lawn reviews

Willow Lawn reviewers keep praising consistency, the freedom to customize and friendly staff (Wanderlog). The fries come up again and again: a full cup, then extra tipped into the bag. The one recurring gripe is the taste of the Coca-Cola Freestyle fountain drinks.

VCU reviews

Reviews of the VCU location split hard. On Restaurantji, 50% are 5 stars and 19% are 1 star, with food at 4.1, service at 4.0 and atmosphere at 3.9 (Restaurantji). Reviews from March to September 2026 mention hot, fresh burgers, attentive staff, accurate orders and good handling of allergies and celiac disease. The complaints are high prices and a limited menu. TripAdvisor search snippets add wrong orders and soggy burgers.

How I built this section: I used only ratings I could trace to a named source on October 26, 2026. Yelp and TripAdvisor blocked direct access, so their figures come from aggregators and search snippets. Ratings move fast, so check them again before you go.

Is Five Guys a Virginia chain?

Yes. Five Guys was founded in 1986 in Arlington, Virginia, by Jerry and Janie Murrell, and the first restaurant opened in the Westmont Shopping Center (Wikipedia). The five guys were Jerry and his sons Jim, Matt, Chad and Ben. Tyler, the youngest son, was born two years later.

The chain started franchising in 2003 and passed 1,000 restaurants in the US and Canada in 2012. In 2023 its headquarters moved from Lorton to Alexandria, Virginia, and it is still private and family-owned. So a Five Guys burger in Richmond comes from about 100 miles up the road. By October 2019, according to Richmond BizSense, the Richmond metro area had 10 Five Guys restaurants, counting Colonial Heights and Henrico and Chesterfield counties. Our Five Guys brand profile tells the full story.

Is Five Guys a Virginia chain? Yes. This is the former Five Guys corporate office in Lorton, Virginia, photographed in December 2016. The headquarters moved to Alexandria, Virginia, in 2023, about 100 miles north of Richmond. (Photo: Compy book, CC BY-SA 4.0, https://commons.wikimedia.org/wiki/File:Five\_Guys\_corporate\_office.jpg (2448×3264))

Five Guys and peanut allergies

If you have a peanut allergy, Five Guys is a risky choice: the fries are cooked in 100% peanut oil and free peanuts are served in the dining room. Talk to the staff before ordering and read the chain’s US allergen information. Recent VCU reviewers say staff handle allergies well. That doesn’t remove the peanut oil.

Five Guys or a local Richmond burger?

Five Guys is the quick, predictable pick near VCU or on your way through Southside. I wouldn’t plan an evening around it: it is the same menu you’d find at any US Five Guys, and Richmond has better uses of a night out. For a chef-driven burger, go to The Roosevelt in Church Hill. For more local picks, start from our best burgers in Richmond, VA hub.

Visiting other Five Guys cities? Compare with the 5 Five Guys in Pittsburgh, or cross the Atlantic with our guides to Five Guys in London’s Covent Garden, Five Guys Leeds and Five Guys Oxford.

FAQ: Five Guys Richmond VA

How many Five Guys are there in Richmond, VA?

Five Guys lists 4 restaurants under Richmond, VA: West Broad Shoppes - Richmond VCU (931 West Broad Street), Forest Hill (7017 Forest Hill Ave.), Willow Lawn (1601 Willow Lawn Dr) and Laburnum Station (4450 S. Laburnum Ave). VCU and Forest Hill are inside city limits.

Which Five Guys is closest to VCU?

West Broad Shoppes - Richmond VCU, at 931 West Broad Street, Richmond, VA 23220, on the VCU campus. The GRTC Pulse runs along Broad Street past it.

What are Five Guys Richmond’s hours?

I could not verify them from an official source. Check each store page on restaurants.fiveguys.com or call: VCU 804-359-0059, Forest Hill 804-332-5062, Willow Lawn 804-282-5595, Laburnum Station 804-226-1370.

How much is a meal at Five Guys in Richmond?

About $19 or more before tax and tip for a burger, fries and a drink, based on undated Allmenus listings for the VCU location that are likely delivery prices. Check the official online ordering for your location’s current price.

Can I order Five Guys online or get delivery in Richmond?

Yes. All 4 locations list delivery. The VCU location lists online ordering, and Willow Lawn is the only one that lists curbside pickup.

Does Five Guys have vegetarian or gluten-free options?

The official menu lists a veggie sandwich and a grilled cheese, and fries and shakes contain no meat. For gluten, check the official Five Guys allergen guide and tell the staff; recent VCU reviewers report good handling of celiac disease.

Why are Five Guys fries cooked in peanut oil, and is it safe with an allergy?

Five Guys cooks its fries twice in 100% peanut oil as part of its recipe, and it serves free peanuts in the dining room. With a peanut allergy, speak to staff and read the allergen information before ordering.

Should I get a small or large order of fries at Five Guys?

Start small. Willow Lawn reviewers say the staff fill the cup, then tip extra fries into the bag, so one order easily feeds two.

Is Five Guys Richmond in Virginia or in London?

Both exist. This guide covers Richmond, Virginia. The London one, at 20 Hill St in Richmond upon Thames, is a different restaurant.

Is Five Guys from Virginia?

Yes. Jerry and Janie Murrell founded it in Arlington, Virginia, in 1986, and its headquarters is in Alexandria, Virginia.

Addresses, phone numbers, services and ratings checked on October 26, 2026. Sources: official Five Guys store pages and menu, Richmond BizSense, Wikipedia, Restaurantji, Wanderlog, TripAdvisor, Allmenus and GRTC.